Returns & Exchanges

At Motoneta Internacional, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package at any authorized courier location and keep your tracking receipt until your refund or exchange is processed.